We build custom AI agents that handle leads, answer questions, book appointments, and qualify prospects, while your team focuses on work that actually needs a human. Built by a Costa Rica-based team that operates on EST/CST, deploys to production in weeks not months, at nearshore rates.
Responds to every new lead within 2 minutes, day or night. Asks qualifying questions, scores the lead, and routes hot prospects to your sales rep with full context.
Handles FAQs, order status, returns, complaints, and escalations on your website, WhatsApp, or Facebook Messenger, with a consistent, on-brand voice.
Integrates with your calendar, qualifies the client, books the slot, and sends confirmation, all without human involvement. Works on WhatsApp and your website.
Answers calls in your business name, conducts natural voice conversations, and captures information from callers, even after business hours.
Answers employee questions about PTO, benefits, and company policies. Reduces HR admin load without adding headcount.
Automatically follows up with leads who didn't respond, sends reminders, and re-engages cold prospects, on a schedule you define.
We audit your current process (where leads come in, what questions repeat, what tools you use) and design the agent logic around your real business.
We build the agent, connect it to your CRM, calendar, or WhatsApp, and tune its responses on your actual data and use cases.
We run the agent through hundreds of scenarios, including edge cases and off-topic questions, before it touches a real customer.
We deploy, monitor conversations, and refine the agent based on real usage. Monthly optimization is available as an add-on.
AI agents need iteration: testing prompts, fixing edge cases, refining responses. With us on CST/EST, that's a same-day cycle. With offshore, it's a 24-48 hour ping-pong.
AI implementation has become "AI tax territory" in US agencies. We deliver the same modern stack (LLMs, vector databases, custom integrations) at nearshore prices.
Many AI agencies build impressive demos that fall apart in production. We focus on edge case hardening, monitoring, and safe handoff to humans for the cases where AI shouldn't decide.
If you serve Hispanic customers, we build agents that switch fluidly between English and Spanish, and that handle the cultural nuances most US-only agencies miss.
Every business is different. We scope based on your workflows, channels, and integration requirements, then give you a fixed-price quote before any commitment.
Simple FAQ or lead capture agent. Single channel (website or WhatsApp). Live in 1–2 weeks.
Multi-turn conversations, lead qualification, CRM integration, and escalation to a human rep.
Multiple agents, voice capabilities, custom training data, deep integrations, and ongoing optimization.
"Chatbot" and "AI agent" get used interchangeably, but they're different categories with different costs, capabilities, and risks.
Chatbots follow predefined scripts. If a customer asks something the script didn't anticipate, the bot fails or hands off to a human. Cheap to build, frustrating to use, limited in scope.
AI agents understand natural language, hold context across turns, take actions (book appointments, query your CRM, send emails), and decide when to escalate to humans. They handle conversations the script never anticipated. More expensive to build, dramatically more useful.
The right choice depends on your use case. For simple FAQ answering with predictable questions, a chatbot is enough. For lead qualification, customer service, or sales conversations, you need an agent. We assess this in the discovery call before quoting.
We don't publish flat pricing because every project is different. Channels (web, WhatsApp, voice), conversation complexity, and integrations all change what makes sense. After a 30-minute discovery call, you'll get a custom proposal: fixed price for build, optional monthly retainer for monitoring and improvements. Rates are typically a fraction of what US AI agencies charge for equivalent scope.
Common applications: qualify inbound leads 24/7, answer customer service questions, book appointments via WhatsApp or your website, follow up with leads who didn't respond, handle phone calls after-hours, run internal HR/help desk. The right use case depends on your highest-volume repetitive conversations.
ChatGPT is a general-purpose chatbot anyone can use. An AI agent is built around YOUR business: trained on your products and policies, integrated with YOUR CRM, calendar, and tools, with guardrails that match YOUR brand voice. It does what ChatGPT can't: act on behalf of your business with proper context.
Yes, by design. We build agents that identify themselves as AI assistants for your business. Hiding it is a fast way to lose customer trust when they figure it out, and many jurisdictions now require disclosure. Done right, customers don't mind, they just want the issue solved fast.
We design clear escalation paths: when conversations get sensitive, complex, or off-topic, the agent hands off to a human with full context. Your team picks up the conversation knowing exactly what's been said. The agent handles 60-80% of repetitive volume, your team focuses on the cases that need judgment.
Simple agents (FAQ answering, basic routing) go live in 2 to 4 weeks. Complex agents with multiple integrations, custom decision logic, and edge case hardening take 6 to 10 weeks. We deliver iteratively; you see it working before final launch.
We monitor conversations during launch and refine the agent based on real interactions. We also implement guardrails: topics the agent won't discuss, tone constraints, and forced escalation triggers for sensitive cases. Continuous monthly improvement is available as a retainer.
Yes. If you serve Hispanic markets, we build agents that detect language automatically and respond fluidly in Spanish, with cultural awareness most US-only agencies miss. Single agent, two languages, no awkward handoff between English and Spanish bots.
Tell us about your project and we'll send you a free quote, no commitment required.
Salomon Web Services