“Nearshore” sounds like a clean solution to the offshore communication problem. But for business owners who haven’t worked with a distributed team before, it’s still abstract — what does Tuesday afternoon actually look like when your dev team is in Costa Rica?
This is a concrete picture of how it works in practice.
The Time Zone Situation
Most of our team operates in CST (Central Standard Time), which overlaps with:
- Eastern Time: 1 hour behind
- Central Time: same zone
- Mountain Time: 1 hour ahead
- Pacific Time: 2 hours ahead
In practice, this means:
- A client in New York starts their day at 9am ET. Our team has been working since 8am CT.
- A client in LA starts at 9am PT. Our team is already at lunch.
- There’s a solid 5–6 hour overlap for real-time collaboration every weekday.
Contrast this with offshore: a team in India operates 9.5–13 hours ahead. Real-time conversation requires someone on one side to work very early or very late. For any project that requires frequent decisions, this compounds badly.
The Typical Communication Cadence
Here’s what a standard week looks like for a client with a 3-person nearshore team (1 PM + 2 developers):
Daily async update (Slack or Loom, end of our day): The project manager sends a quick update — what was done today, any blockers, what’s planned for tomorrow. This takes 5 minutes to watch or read and keeps the client informed without requiring a meeting.
Weekly sync (30–45 minutes via Google Meet or Zoom): Monday or Tuesday, we walk through the sprint status, discuss any open decisions, and reprioritize if anything has changed. This is where higher-level product discussions happen.
Ad-hoc messages (Slack, real-time): During overlap hours, quick questions and clarifications happen in real time. If a developer is blocked on a design decision, they message rather than waiting for the next meeting.
Sprint reviews (every 2 weeks): We demo completed features. The client sees working software, not slides. Feedback happens in the meeting, and adjustments go into the next sprint.
The Tool Stack
A typical client setup:
- Slack — all real-time communication, organized by channels (general, dev-team, client-review, urgent)
- Linear or Jira — project management; the client has read access and can see every task, its status, and who’s working on it
- GitHub — code repository; client has access; code reviews are visible
- Loom — async video updates, feature demos, bug reports
- Figma — design work and reviews
- Google Meet or Zoom — weekly syncs and ad-hoc calls
This isn’t exotic. It’s the same stack most US product teams use.
What “Sprint” Means in Practice
We work in 2-week sprints. Each sprint begins with a planning meeting where we pull from the product backlog and commit to specific deliverables. At the end of 2 weeks, the client sees working features — not “we made progress on the feature,” but “here is the feature, click through it.”
This cadence creates accountability. There’s nowhere to hide bad progress behind a Gantt chart.
At the end of each sprint, there’s also a retrospective — a brief internal review of what worked and what to improve. This is how the team gets better over time, not just busier.
How Decisions Get Made
Product decisions come from the client. Technical decisions come from the team. The line matters.
Client decides: What to build, priority, acceptance criteria (what does “done” look like?), design direction.
Team decides: How to build it, what tools/libraries to use, architecture, testing approach.
The biggest communication failures in software projects come from clients making technical decisions they shouldn’t (wrong), or developers making product decisions they shouldn’t (also wrong). Good project management enforces the line.
What’s Different From a US Agency
Honestly, not much in the day-to-day — which is the point.
Where you’ll notice a difference:
- Response times: During overlap hours, response is fast. Outside of overlap (US evenings), you may wait until the next morning.
- Time zone edge cases: Federal holidays in Costa Rica may not match yours. Your PM should flag these in advance.
- In-person meetings: Not possible unless someone travels. Some clients fly down for a kickoff; others never meet the team in person. Both work fine.
Where you won’t notice a difference:
- Communication quality
- Code quality
- Meeting culture
- Problem-solving approach
The Onboarding Process
For a new project, the first 2 weeks before writing code typically include:
- Kickoff meeting — introductions, project goals, success criteria
- Discovery sessions — detailed requirements gathering, user story writing
- Architecture design — technical approach agreed and documented
- Environment setup — staging, CI/CD, access provisioning
- Sprint 1 planning — first sprint committed and begun
By week 3, code is being written. By week 5–6, you have something to click through.
Want a realistic picture of what your specific project would look like with our team? Book a 30-minute call and we’ll walk you through the exact workflow for your project type.